Shipment Fail and Unresponsive Customer Service
TomV22
10/3/2024
Never showed up. Ordered it to be delivered on October 3 and their delivery partner RXO says the earliest available deliver date is 4 weeks after that on October 30. I reached out to LG customer service and heard absolutely nothing.
Originally posted on lg.com
No, I do not recommend this product
Perfect addition
JOCJ19
9/25/2024
Bought on sale worth it. Raises washer and dryer to comfortable height and nice for storage.
Originally posted on lg.com
Yes, I recommend this product
Great product
Washing duder
9/23/2024
Great product. Easy professional installation. Came on time with no issues.
Originally posted on lg.com
Yes, I recommend this product
Dont Buy
Amy Lou Who
9/16/2024
Dont buy Nothing fits. Not even the smaller bottles of detergent.
Originally posted on lg.com
No, I do not recommend this product
Dont Buy
Amy Lou Who
8/17/2024
I hate these drawers. Liquid laundry detergent does not fit. Either does spray starch cans. Why wouldnt you make these drawers deeper so things fit??? I already called LG and complained to no avail.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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A great addition to my laundry room
NRS43
8/12/2024
I had no idea that something could be so useful and helpful. I am able to story most of the laundry products that I used to have on the counters AND it is so much easier to get the laundry in and out without having to stoop so low. The only thing that does not work well for me is that I am short and it is a bit hard for me to pour in the right amount of detergent from a large detergent container. However I realize that if it were shorter the storage space would not be so perfect. SO I am thrilled that I finally purchased this and wish I had done it earlier. Also great installers from LG
Originally posted on lg.com
Yes, I recommend this product
pedestals
jodi63
8/10/2024
I love them they are so nice and so easy to switch my cloths around.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Very versatile.
Tap24
8/7/2024
I really like the 2 LG pedestal storage drawers. They have plenty of room to store laundry and cleaning supplies. I particularly like the removable baskets. It makes it so easy to empty the dryer contents right into the basket.
As an added bonus they make the washer and dryer higher so I dont have to bend to do the laundry or to find that missing sock.
Originally posted on lg.com
Yes, I recommend this product
Needs to be a little taller
Rick the Launderer
7/13/2024
The pedestal makes it much easier to load and unload the washer and dryer. One draw back to the pedestal drawer is the it is too shallow to close if you put the large bottles of soap and bleach in the drawer. So the increased height of the washer and dryer is a plus the shallow drawer is not very useful.
Originally posted on lg.com
Yes, I recommend this product
Well worth the investment
Gazzo
6/26/2024
I wish I had bought these when I bought the washer and dryer a year ago. Well worth the investment.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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No installation kit included
Mitch I
6/22/2024
This was the worst purchase experience of my life. One of the two pedestals I ordered came with no installation kit. After three hours on the phone with Home Depot and LG I still dont have it. First they sent the wrong thing and after more than a week no sign of the promised kit. I ended up giving up on LG customer service and going to the hardware store and buying similar parts in order to install the pedestal.
Originally posted on lg.com
No, I do not recommend this product
A must
ChocolateMoose
6/16/2024
I never had the pedestal feature before and I didnt know what I was missing. I am not tall but the pedestal feature makes doing laundry so much more enjoyable. I hated having to get on my knees for a front loader before. And the extra storage is awesome to boot
Originally posted on lg.com
Yes, I recommend this product
DISAPPOINTED
KimPHouston
6/6/2024
I purchased an LG pedestal in 2016 with my LG washer. My washer died in 2024 so I needed a new pedestal with it. The new design that includes the laundry basket is a loser. No one needs a laundry basket. They took away the divider in the drawer which made it great because it kept my stuff well organized. If you dont use the laundry basket its a jumbled up mess. I wish companies would quit redesigning things that work just for the sake of change. Its infuriating.
Originally posted on lg.com
No, I do not recommend this product
MarkC getting frustrated
4/28/2024
Will pedestal part# WDP6W fit WM3600HWA? Were having diificulty. The feet are retracted fully bur the machine wont seat low enough for the screw holes to line up
Originally posted on lg.com
No, I do not recommend this product
Beware of Latest Style of Washer / Dryer Pedestal
Mayoman
4/25/2024
Purchased inn Dec. 2023. After 4 months one is showing 2 protrusions on the front fascia. Each protrusion is increasing in height which has become more noticeable. After dealing with LG for a month finally making progress on them exchanging for a new pedestal. Patience and a number of phone calls will be needed if you deal with LG on a manufacturer issue when they claim it is void since it is cosmetic.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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Sturdy Pedestal
Gary324
4/2/2024
I bought this two weeks ago along with my LG washer. Since its designed for the LG washers it fits perfectly. Its a big pricey but very sturdy. I was worried how it may hold up when the washer was running but its fine. Doesnt move at all. It would be nice if it was a bit taller to allow for holding taller detergent containers.
Originally posted on lg.com
Yes, I recommend this product
Sturdy
Gary324
3/28/2024
I got this a few days ago. It helps raise the washer so I dont have stoop down much to move the clothes from the washer to the dryer. The height allows me to hold smaller detergent bottles and other accessories. It could be a little taller to allow for taller containers. Its a bit pricey but quite sturdy.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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POOR DESIGNNothing fits
pwhorton1
3/17/2024
Absolutely worthless Just purchased a new washer/dryer with these pedestals and they were delivered yesterday. I considered them a must have for front loaders. More importantly for our situation we need the storage. However a standard size bottle of laundry detergent and standard spray bottles of fabric softener DO NOT FIT Very poor design LG. What were you thinking? Unfortunately unless there is another pedestal that is deeper we will have to return the washer and dryer set for a different brand.
Originally posted on lg.com
No, I do not recommend this product
Great service
Bri Yo
3/5/2024
The delivery guys were great and very courteous. Thank you.
Originally posted on lg.com
Yes, I recommend this product
Unfortunate Experience
Lifecouldbebetter
2/19/2024
I think the store told us the wrong model but I am using it anyway.and the dryer hasnt fallen off the stand.
Originally posted on lg.com
No, I do not recommend this product
Waher installation problem due locking nut
G L 49
2/13/2024
The pedestal was fine but the installation of the washer was awful. I had to remove the locking nut on each adjustable foot so the washer
mounting brackets line up with the pedestals mounting bracket. T
he instructions only require to retrack the feet completely without removing the locking nut.
Originally posted on lg.com
No, I do not recommend this product
great but rattle sound from rear cover
washerguysf
1/22/2024
Bought this directly from LG. The rear sheet panel is secure but theres vibration rattle with the washcombo high spin speeds. Flaw without form or more screws to attach the rear cover.
Originally posted on lg.com
No, I do not recommend this product
Love It but Basket Idea Not Well Thought Out
Janice N
1/16/2024
Very useful. Raises the washer to a better height and provides a place for storing dirty clothing until I have enough for a load. The basket is sort of weird though. Not as useful as it could be. If it was half the size of the drawer and there were two of them that would be more useful. I keep kitchen towels in it so that I can wash them separately but there is no way Ill ever fill up that big basket with kitchen towels. And I sometimes put other dirty laundry in it so if I end up with too much of that I end up moving the kitchen towels out into the drawer and putting the rest of the laundry in the basket. Always switching it around. Or I end up storing the general dirty laundry in the washer and the kitchen towels in the way-oversized basket. It would actually be most useful if there were two baskets one half the drawer size and another half the drawer size but partitioned down the center. That way general dirty laundry could go into the larger one kitchen towels into one of the smaller compartments and delicate items in the other smaller compartment. Anyway I dont feel like the basket was designed by anyone who ever does their own laundry. Maybe I will one day look for some different basket sizes to replace this one with or keep this one and look for two smaller baskets that will fit into the remaining drawer space. Or I could find two small baskets and get rid of the basket that came with the drawer and just put the general dirty laundry directly into the drawer. Two smaller baskets that I didnt have to make a perfect fit would be a lot easier to find. If I ever find the time Ill come up with a workable solution. Ive only had the washer for a little over a month. Overall though Im very happy I decided to add this item to my washing machine purchase.
Originally posted on lg.com
Yes, I recommend this product
Stable platform/Easy access
dmb51
1/9/2024
Puts the washer and dryer at a great height for easy access while providing a stable platform to absorb cycle vibrations. Excellent storage drawer is a bonus
Originally posted on lg.com
Yes, I recommend this product
Clean sharp looking pedestals
Audi Lee
12/29/2023
Really enjoying the added height these pedestals provide. Additionally each pet is still comes with a removable laundry basket that really comes in handy.
Originally posted on lg.com
Yes, I recommend this product
Simple but effective design
bgood3333
12/27/2023
This replaced a 20 year old LG unit which is why I went with LG again.
Originally posted on lg.com
Yes, I recommend this product
Sleek design
bgood3333
12/27/2023
Bought these as replacements for a well traveled LG set from 20 years ago. Expectations met
Originally posted on lg.com
Yes, I recommend this product
Horrible delivery service
MartyNew
12/16/2023
After waiting a month our delivery was cancelled. It was rescheduled for today. Again it was cancelled. Now we have to wait another 2 weeks and wont I feel like a fool if it is cancelled again. TERRIBLE DELIVERY COMPANY
Originally posted on lg.com
No, I do not recommend this product
DWJson
12/10/2023
Well made product. Drawer a great feature. Shipped as promised
Originally posted on lg.com
Yes, I recommend this product
LG packed and shipped a knowingly damaged unit
Intentionally Ripped Off
12/3/2023
Being disabled I need a pedestal to elevate my washing machine so I can unload it. LG took more than two weeks to deliver the pedestal and when it arrived the shipping carton was in perfect condition and the front drawer of the pedestal had a huge dent in it That means somebody PACKED IT KNOWING IT WAS DAMAGED Now I have to wait two MORE weeks before I can do my laundry When I called to request a discount on the price of it for all the hassle and wasted time the company was causing the customer service rep refused and told me to email corporate. I told the rep I wanted to speak to his supervisor but was told that none was available and Id have leave my name and maybe someone could call me back in a few days. When I told the rep to call corporate himself and arrange for some compensation for the companys willful negligence in packing an obviously damaged unit he said he sent an email and it was up to me to check back every day to see if his email got a response. RIDICULOUS DO NOT ORDER DIRECTLY FROM LG UNDER ANY CIRCUMSTANCES.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
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Terrible customer service
Sonja James
12/3/2023
Ordered two pedestals in Nov. Advised they were shipped. Week later still had not received.
Canceled order after talking with customer service.which was no help at all
They were charged to my credit card so now I am trying to get charges reversed. Terrible company to do business with
Originally posted on lg.com
No, I do not recommend this product
Best installer will do all business with LG
DDodge
11/26/2023
Great product. I have a bad back and these make the washer/dryer the perfect height. The guy who installed them was the best He was so kind and did such a great time. I hope LG sends him all of their work
Originally posted on lg.com
Yes, I recommend this product
Adds Ease to Using my Front Loading LG Dryer
cben
11/6/2023
The pedestal is a definite necessity as it allows for the ease of using my front loading LG dryer without bending down.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Stylish Functional
Sandy4097
10/31/2023
Ive had these a couple of weeks and love them with my LG a washer and dryer Having the baskets in them is so great. I would recommend 10 out of 10
Originally posted on lg.com
Yes, I recommend this product
Is easier to use and space to store laundry
Joey k
10/9/2023
Great product I dont have to bend down to get my laundry save on back
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Del by 2 workers
Joey k
10/4/2023
Great work by 2 workers was a couple of days later than expected
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Excellent addition to my new LG washer and drier
Winecruiser
9/23/2023
The pedestals that I purchased with my LG washer drier set are excellent They fit and match both units perfectly and allow more storage space as well.In addition my wife is handicaped and these pedestals make it much easier to load and unload both the washer and drier I would call them ADA compliant So glad we opted to add them to our purchase
Originally posted on lg.com
Yes, I recommend this product
Dividers are nice
Life Good with LG
9/21/2023
I have owned many brands of appliances but none come close to LG. Their design and up to date features far surpass other brands.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Laundry Basket is a PLUS
Khangtonio
9/6/2023
This drawer with laundry basket is a game changer I love being able to throw our dirty clothes on one side of the pedestal and grabbing our clean clothes out of the dryer for the second one. I previously had the sidekick and did not like the mini wash cycles at all. I am glad I switched.
Originally posted on lg.com
Yes, I recommend this product
Worth the money
Pedestalyes
8/29/2023
Lifts the washer dryer to the perfect level and sturdy.
Originally posted on lg.com
Yes, I recommend this product
Wash Dry Higher
brinxfargo
7/30/2023
Must own stand pedestals. Saves your back and makes changing loads very easy. Product fits perfectly and the extra storage is really nice.
Originally posted on lg.com
Yes, I recommend this product
Love ease loading and unloading
BabPlus
7/8/2023
I notice people commenting they cant store bottles of detergent/fabric softener in the drawer. One of the charms of a pedestal is that you dont have to bend over as much. Why would you want to put bottles of detergent/fabric softener which can be quite heavy when full in the drawer where you have to bend over to pick them up.
Its all good LG
Originally posted on lg.com
Yes, I recommend this product
Great Fit for Washer
JROD 1
6/26/2023
Bought this to go with my New Washer A must Have Makes things so much easier
Originally posted on lg.com
Yes, I recommend this product
Exactly as advertised
Arend
6/11/2023
Easy to install look great superb personal delivery service. Whats not to like?
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Great new pedestals for my wash dryer
Caroliec
5/28/2023
These are great quality and the inner laundry baskets are SO nice Very easy to use - the drawers slide out very smoothly This sure helps to not have to bend over to do laundry
Originally posted on lg.com
Yes, I recommend this product
Nothing fits in it
Disappointedd1
5/18/2023
Normal sized bottles of detergent and fabric softener dont fit. You made it too shallow. Your opening is only 10 and 3/4 tall. My normal everyday bottles are 11 plus. POOR oversight on your part. Somebody should be fired for that.
Originally posted on lg.com
No, I do not recommend this product
Must have with front load washer and dryer
ARob123
5/17/2023
I got 2 pedestals with my new washer and dryer set and its a must have. Especially as a tall person it helps to not have to bend over so far.
Only comment is that I wish there was a similar less pricey option without the drawer since I dont use the drawer.
Originally posted on lg.com
Yes, I recommend this product
Easy purchase
Laundryallthetime
5/9/2023
The LG online ordering process was a breeze. The drawer is a nice perk for the pedestal. It is full of stuff already. Its very satisfying to have such an easy purchase process.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
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Back saver
Cheri J
4/28/2023
These pedestals are awesome: deep enough for extra cleaning supplies love the removable basket and my back is so happy to not have to bend down awkwardly to get laundry out of the machines. If youre on the fence about whether or not theyre worth itTHEYRE WORTH IT
Originally posted on lg.com
Yes, I recommend this product
Extra convenience
Thor99
4/25/2023
This item shipped within a week of my order. Was delivered and installed onto existing washer/dryer in a very professional manner.
Originally posted on lg.com
Yes, I recommend this product
